Privacy Policy
Introduction
Welcome to Betah Home ("we," "our," "us"). Betah Home is a smart home application developed to help users connect, manage, monitor, and control compatible smart devices. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, backend services, mobile application, and smart home features.
Information We Collect
Personal Information
When you use Betah Home, we may collect the following personal information:
- Contact Information: Name and email address.
- Account Information: Username, password, authentication token, and account status.
- Smart Home Account Information: Tuya UID, linked provider account, home ID, asset ID, and related integration data.
- Device Information: Device name, device ID, product ID, device category, connection status, and pairing information.
- Other Information: Any other information you provide directly through our application or support channels.
Non-Personal Information
We may also collect non-personal information, including but not limited to:
- Usage Data: Information about how you use our application, website, and services.
- Technical Data: IP address, browser type, operating system, app version, device model, and diagnostic logs.
- Connectivity Data: Wi-Fi capability, Bluetooth permission status, network status, and smart device communication status.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To provide, operate, and maintain Betah Home services.
- Account Management: To register users, authenticate login sessions, and manage user profiles.
- Smart Device Management: To connect, sync, monitor, and control compatible smart home devices.
- Integration Services: To connect your account with supported third-party smart home platforms, including Tuya-based services.
- Improving Services: To improve, personalize, debug, and expand our application features.
- Communication: To send service updates, security alerts, support messages, and important notices.
- Compliance: To comply with legal obligations and protect our legal rights.
Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We may share information with third-party service providers who help us operate our services.
- With Smart Home Integration Providers: We may share required data with supported smart home platforms to enable device pairing, syncing, monitoring, and control.
- For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: We may share or transfer your information during negotiations or completion of a merger, acquisition, financing, or sale of company assets.
Smart Device and Third-Party Integration Data
Betah Home may connect with third-party smart home ecosystems to provide device pairing, synchronization, and control features. Device data may include device IDs, device names, categories, online status, home or asset identifiers, and provider account identifiers. This information is used only to provide and improve smart home functionality inside Betah Home.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to access and request copies of your personal information.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information.
- Objection: The right to object to certain processing of your personal information.
- Data Portability: The right to request transfer of your data to another service provider.
Third-Party Links
Our website or application may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: blackfishcodesquad@gmail.com
- Phone: +6281233156868